Frequently Asked Questions (FAQ)

Reasons for Copy Trading Failure

• Maximum number of followers or quota reached — unable to add more followers.

• Insufficient available funds in the account — cannot open new positions.

• Position limit reached, or the strategist’s order has not been filled.

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Risk Management

• It is recommended to set a maximum position limit to reduce risk exposure.

• You can control risk per trade by transferring limited funds into the trading account.

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Reasons for No Followers / Not Ranked

• Data has not yet updated, or ranking criteria not met (e.g. return rate, number of trading days).

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Ranking & Return Rate Calculation

• The platform provides a clear explanation of return rate calculation formulas to ensure transparency.

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Profit Share Distribution Time & Viewing Method

• Settlement occurs daily at 00:00, and the system automatically distributes earnings between 00:00–00:10 to the strategist’s profit account.

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Liquidation Handling

• If the strategist’s position is liquidated, all followers’ positions will be closed simultaneously to maintain consistency.

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Return Rate Adjustment Announcements

• The platform will announce any optimization to return rate formulas to ensure data accuracy.