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For the complete documentation index, see llms.txt. This page is also available as Markdown.

Security Recommendations

To better protect your account and assets, ChainBitX offers multiple security features and recommends following these best practices during daily use. Digital assets are highly autonomous and irreversible, so strengthening account protection is essential.

Use Strong Passwords and Change Them Regularly

  • Create passwords containing uppercase and lowercase letters, numbers, and special characters, with a minimum length of 8 characters

  • Avoid easily guessed passwords such as birthdays, phone numbers, or common sequences like “123456”

  • Do not reuse the same password across multiple platforms

  • Change passwords periodically to maintain long-term account security

Enable Two-Factor Authentication (2FA)

  • Strongly recommend enabling 2FA via Google Authenticator, SMS verification, or similar methods

  • 2FA adds an extra layer of protection if your password is compromised

  • Safely store your 2FA backup keys to avoid losing access when changing or losing your device

Beware of Phishing Links and Fake Customer Support

  • Do not click on links from unknown sources, especially those received via email, SMS, social media, or chat groups

  • ChainBitX will never ask for your password, verification code, or private keys through private messages

  • If contacted by someone claiming to be customer support, verify their identity through the official website or app

  • Join official communities cautiously and only through verified channels to avoid scams

Access ChainBitX Only via Official Channels

  • Download the app only from the official website ChainBitX or legitimate app stores

  • Avoid downloading the ChainBitX client from third-party websites to prevent malware and account theft

  • Always verify the website domain before logging in to avoid phishing sites

  • Bookmark the official website to reduce the risk of entering fraudulent pages by mistake

Friendly Reminders

ChainBitX is committed to providing a safe and reliable trading environment, but the key to truly protecting your account lies in your own habits and vigilance.

Regularly review your account settings to ensure all available security features are enabled. Stay alert to cybersecurity risks to avoid irreversible asset losses caused by momentary carelessness.

Your security is our top priority. Thank you for trusting and cooperating with ChainBitX.

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